Trying to decide which walker or rollator is best suited for yourself or a loved one can be a difficult task. That’s why we have compiled useful resources to help make the process easier.

In our blog we discuss what questions you should ask yourself before purchasing a walker or rollator so you can know which options will be best-suited for you.

Shipping

Able Life offers free standard shipping to the lower 48 states. Two-day shipping and overnight shipping are available for most items. We will send you an email with your tracking details as soon as your item leaves our building.

Warranty

Able Life products can be registered for a 1-year guarantee, meaning if you are unsatisfied with a product within the first year of ownership, a customer service agent will work with you to ensure your complete satisfaction.To register your product for this lifetime satisfaction guarantee, visit ablelifesolutions.com/product-registration.After a product is registered it is covered by our 1-year guarantee.Our guarantee does not include normal wear and tear items such as brake pads, hand grips, wheels, ski glides, etc. Replacements parts are available for purchase as needed.

Return Policy

Purchases from ablelifesolutions.com are eligible for return within 30 days of delivery (excluding clearance items). Upon arrival, returned items will be inspected to ensure all original parts and/or pieces are included in the return. Once the item has been inspected, the customer will receive a full refund for the purchase amount.To initiate a return within 30 days of delivery, please contact our customer service team at 1-800-506-9901 or by email at [email protected].

No, Able Life products do not have the required codes to be billed to insurance or Medicare. If you would like more information about insurance or Medicare billing, please contact your insurance provider.

The seat of the Space Saver Rollator HD measures 21 inches wide and 10 inches deep.

The Space Saver Rollator HD is intended for individuals between 200 and 500 pounds who can manage a 30 pound rollator. For smaller individuals, we recommend the original Space Saver Rollator that weighs just 14.5 pounds and supports 250 pounds.

The Space Saver Rollator HD comes ready to use right out of the box. Simply remove the rollator from the packaging, unfold, and adjust the handle height.

To find the appropriate handle height:

• • Stand next to the rollator with your arms hanging naturally to your side
  • Set the handles to match your wrists
  • This allows for a natural bend in the elbow when using the rollator

Yes, the brakes of the Space Saver Rollator HD are adjustable by tightening the adjustment knob near the rear wheels. Brakes are calibrated during the manufacturing process, but we recommend performing a routine check upon arrival and before first use. Over time, the brakes may loosen and need to be tightened.

Wear and tear items such as wheels, brake pads, hand grips, and back rest are not covered under Able Life’s 1-year guarantee. Replacements for these items can be purchased.